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Services & Support

Customer Care

We offer direct support to our customers at every stage of the relationship—before, during, and after the sale.


You can browse through our FAQs to discover the questions on the minds of your industry peers and the answers supplied by the brilliant engineering minds at Safe-Fire.




To lean more of our products, please take a few minutes to view our videos on YouTube.

Upgrade Guidance

Equipment upgrade projects require close collaboration between Safe Fire’s engineers and the end users in order to address the specific needs, and to complete the project on time and within budget.  We are happy to provide the summary below to inform our potential customers and partners of the typical data requirements, and to help guide them through our working process.